Minmax-eSUPPORT caters to the knowledge and service management companies who are into support services and call center operations. This application helps you to run your business in an effective manner and it minimizes the downtime. It is very much suitable for companies who provide product support using internet and telephone as mediums. It is also suitable for companies who are in to software development and it helps in recording the bugs found during the testing phases.

You can track Issues in multiple projects. Each project can be defined with a name for the items it tracks. The system maintains the provided solutions as knowledge base for future references and tracking of support calls or requests and the status of the support can be obtained at any time. E-Mail notifications can be sent when an issue is changed/resolved.